FAQs

Our WhatsApp channel is available 24/7 on 073 579 3578. You can WhatsApp us & one of our highly skilled and friendly therapists will assist you. You can also email us on sales@rsskincare.co.za. You can also call our office during office hours for further assistance. There is no obligation to purchase.

We do not provide refunds on products whereby the packaging has been opened. However,  we can make considerations under exceptional circumstances. Please email us pictures of the product on sales@rsskincare.co.za and we will get back to you.

Delivery to urban areas normally takes 1-3 working days. Delivery to outlying areas normally takes between 1-5 working days. You can also pick up your order at one of our branches. You will also receive a free facial scan if you pick up your order from one of our branches

Ensure that at the checkout process that you have applied your coupon code before payment. Please note that you have to be logged into your account to redeem your loyalty coupon.

To find out more you can contact us via WhatsApp on 073 5793 578, or email us on sales@rsskincare.co.za.

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